Our services

BINS OFFERS GARBAGE SOLUTIONS FOR ALL
 
The major part of BINS' operations is that of garbage collection, this service is available throughout Nairobi and its environs.







RESIDENTIAL CUSTOMERS  are supplied with 2 plastic bags per week and these are collected once a week. (the day of collection depends on where you live).







INDUSTRIAL / COMMERCIAL CUSTOMERS receive a customised service depending on their particular needs.  BINS will send their qualified trained personnel FREE OF CHARGE to your premises to advise on the best way of storing the garbage (bags, drums or skips) and the recommended frequency of collection.

Collection times
BINS collects garbage from residential customers between 8:30am and 12:00 noon on the particular day of collection, and 8:30am and 4:00pm from industrial/commercial customers.
These timings can not always be guaranteed as weather and road conditions, traffic congestion and breakdowns can effect timings.  Where possible BINS will communicate any delays in collections.
If your day of collection falls on a PUBLIC HOLIDAY you will be informed in advance if there is to be a change in your collection day.


“SPECIAL COLLECTIONS”
Some customers may require “bulk” collection of garbage.  BINS will send their qualified trained personnel to assess the type and volume of garbage to be collected and a quote will be made “on the spot”; this service is normally only available on a Saturday.


TOXIC / HAZARDOUS WASTE
Bins does not collect toxic or hazardous waste as the Nairobi City Council dumpsite at Dandora does not have the facilities to properly dispose of such material; however Bins may be in a position to offer our incineration services for its disposal depending on and there being a certificate proving its composition
 

Our Mission

MISSION STATEMENT

Our mission is a statement of our purpose; it describes what we stand for and where we want to go.
To satisfy the customer through the provision of “excellent” services is our mission and purpose.
Only by achieving provision of “excellent” service can our overall objectives be met.

OBJECTIVES


Bins (Nairobi) Services Ltd aims to grow at a sustainable rate for the benefit of its shareholders, staff, and customers and will constantly look for new services or products in an effort to constantly be in a position to provide better quality services at reasonable prices.

 

BINS VALUES

  • Bins believes in providing quality affordable service to the customer.  This is by putting customers first, understanding their needs and seeking continuous feedback while reinventing its products
  • Bins believes in the quality of its people, recognizing they are the most valuable resource the company has. This is by consistently investing in training and development to enhance their contribution and prospects.
  • Bins believes in teamwork. This is by having a mindset that acknowledges people’s strengths, supporting and promoting a One-Bins Approach
  • Bins believes in the provision of quality/excellent service to the customer (both Internal and External)
  • Bins believes in openness, honesty and integrity; every activity it undertakes must be able to pass the test of public and internal scrutiny. This is by being straightforward in its dealings. Leading by example by honoring commitments.
  • Bins believes in protecting the environment. This is by the use of safe equipment and methods.
  • Bins is a progressive proactive organization. By constantly looking for and finding new methods to better serve our customers.
  • Bins is a Professional Organization. This is by being a performance driven organization with a well developed performance management culture for its sustainable growth; having an open, honest and critical two-way feedback.
  • Bins is an Equal Opportunity Employer. This is by having a well developed Recruitment and Remuneration System which is adhered to, to the letter regardless of race, color, tribe or nationality.
  • Bins believes in making work a "fun" experience. This is by adhering to ALL these VALUES

Collection Schedules

BINS collects garbage from residential customers between 8:30am and 12:00 noon on the particular day of collection, and 8:30am and 4:00pm from industrial/commercial customers.
These timings can not always be guaranteed as weather and road conditions, traffic congestion and breakdowns can effect timings.  Where possible BINS will communicate any delays in collections.
If your day of collection falls on a PUBLIC HOLIDAY you will be informed in advance if there is to be a change in your collection day.


“SPECIAL COLLECTIONS”
Some customers may require “bulk” collection of garbage.  BINS will send their qualified trained personnel to assess the type and volume of garbage to be collected and a quote will be made “on the spot”; this service is normally only available on a Saturday.

collector

Our Vision

VISION

Bins (Nairobi) Services Limited will become and maintain its leading role in solid waste and environmental management.

Bins (Nairobi) Services Ltd aims to grow at a sustainable rate for the benefit of its shareholders, staff and customers and will constantly look for new services or products in an effort to constantly be in a position to provide better quality services at reasonable prices.  Improve the Kenyan environment by providing an efficient and hygienic waste removal and disposal service.  Bins aims to develop its business through becoming identified with services that clean and beautify the Kenyan surroundings.


 

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